Shipping policy

Thank you for shopping with us. Below you’ll find all the details regarding our shipping process, timelines, and rates.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Base Shipping (U.S.): 5–7 business days

• Pro Shipping (U.S.): 2–3 business days
  

Delivery delays can occasionally occur due to factors outside our control.

Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information typically becomes active within 24 hours.

Domestic Shipping (U.S.)
We currently ship to all 50 states, including Alaska and Hawaii. Shipping times may vary depending on your location.

International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Incorrect Address Disclaimer
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Contact Us
If you have any questions about your order or our shipping policy, contact team@legends.family